Privacy Policy

1. About this policy

Henson Consulting LLC is a Texas business. This Privacy Policy explains how we collect, use and disclose personal information in connection with hensonconsulting.us, our inquiry forms, communications and services.

For privacy questions or requests, contact admin@hensonconsulting.us or call (512) 729-1943.

When we process information on behalf of a business client, our agreement with that client and its instructions govern that work. The client’s privacy notice may also apply.

2. Information we collect

Information you provide: your name, email address, phone number, company, website, business goals, consultation requests, appointment preferences, messages and materials you choose to share.

Service and transaction information: agreed services, invoices, payment status, appointment details and correspondence. Payment providers process financial information under their own privacy terms. Do not send full payment-card numbers, bank credentials or passwords through our inquiry forms.

Technical information: our website and hosting services may collect IP address, browser and device information, request logs and similar information needed to deliver the site, diagnose errors and protect against abuse.

Communication preferences: consent records, subscription preferences and requests to stop receiving communications.

3. How we use information

We use personal information to respond to inquiries, evaluate service needs, arrange consultations, deliver agreed services, process billing, maintain business records and communicate about your relationship with us. We also use information to secure and troubleshoot our systems, prevent misuse, meet legal obligations and resolve disputes.

Where permitted and consistent with your choices, we may send information about our services. You can opt out of marketing without ending an existing service relationship.

4. When we disclose information

We disclose information to service providers as needed to operate our business, including website hosting, CRM, email, messaging, video meeting, payment and business-support providers. These may include GoHighLevel for contact management and communications and Zoom for meetings. A provider receives information relevant to its role.

We may disclose information at your direction, with your consent, to comply with lawful requests, to protect rights and security, or in connection with a business sale or reorganization subject to applicable protections.

We do not authorize service providers to use SMS opt-in information or consent for their own marketing. We do not sell or share mobile opt-in information or SMS consent with third parties or affiliates for their independent marketing or promotional purposes. Messaging providers may process that information to deliver the messages you requested.

5. Email and text communications

Submitting an inquiry allows us to respond to that inquiry. It does not automatically enroll you in marketing texts.

If you separately consent to text messages, we may send the categories described at opt-in, such as appointment updates or marketing messages. Message frequency varies. Message and data rates may apply. Marketing consent is not a condition of purchasing services.

Reply STOP to unsubscribe from texts or HELP for assistance. You may also contact admin@hensonconsulting.us or (512) 729-1943. After opting out, you may receive a confirmation of your request.

To stop marketing emails, use the unsubscribe link or contact us. We may still send non-marketing communications needed to administer a requested or existing service.

6. Cookies and website technology

Cookies and similar technologies may be used to operate the website, remember preferences and protect forms and sessions. You can manage cookies through your browser settings. Restricting cookies may affect some functions.

Embedded forms, meeting services and payment services may process technical information when you interact with them. Their privacy notices describe their own practices.

If we introduce additional analytics or advertising tracking, we will provide the relevant disclosures and privacy choices required by applicable law before using that tracking.

7. Retention and security

We retain personal information for as long as reasonably necessary for the purposes described here, including providing services, maintaining appropriate business and transaction records, meeting legal requirements and resolving disputes. Retention depends on the information and our relationship with you.

We use reasonable administrative, technical and organizational safeguards designed to protect personal information. No internet transmission or storage system is completely secure.

8. Your privacy rights and requests

Depending on where you live and which laws apply, you may have rights to access, correct, delete or obtain a copy of your personal information and to opt out of certain processing, including targeted advertising, sale of personal information or certain profiling.

Submit requests to admin@hensonconsulting.us or (512) 729-1943. Explain your request and provide enough information for us to identify the relevant records. We may reasonably verify your identity or an authorized agent’s authority. We will respond within the period required by applicable law and explain any applicable exception. We will not unlawfully discriminate against you for exercising your rights.

If we deny a request, you may appeal by contacting admin@hensonconsulting.us with “Privacy Appeal” in the subject line. We will review the decision and respond within the applicable legal period. Where Texas law applies, you may also submit a complaint to the Texas Attorney General at texasattorneygeneral.gov.

9. Children and third-party websites

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can investigate and take appropriate action.

Links to other websites do not make us responsible for their privacy practices. Review their notices before providing information.

10. Policy updates

We may update this policy as our practices or legal requirements change. The effective date identifies the latest version. When required, we will provide additional notice or obtain consent for material changes.